Develop a process for managing employees competencies involved in BCM activities, the process shall include the following: – Competences required for each role.

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I have 2 audit findings i need to close as per attached guidline specifications related to Business Continuity Management Specifications NCEMA 7000:2021 standard for UAE.
The below are the two audit items i need documents to cover them:
1. Develop a process for managing employees competencies involved in BCM activities, the process shall include the following:
– Competences required for each role.
– How competence will be demonstrated.
– Actions required to acquire the necessary competence.
– Evaluating the effectiveness of actions taken.
2. BCM Governance reporting structure has not been defined for the following roles: – Steering committee – BCM manager – BCM coordinators – IT recovery team – Departments Heads
Establish, define, and document Governance reporting structure detailing various accountabilities/responsibilities across the BCM system and showcase the communication flow and the decision making for the following roles:
– Steering committee
– BCM Manager
– BCM coordinators
– IT recovery team
– Departments Heads

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