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As a healthcare administrator and doctoral student, much of your days will likely center around health services organizations (HSOs). HSOs are business systems that deliver healthcare services to both individual and organizational customers. Types of HSOs include insurance companies, urgent care facilities, hospitals, dialysis clinics, and physical therapy providers, amongst many others. Within every HSO, regardless of type, there are a number of operations that need to take place in order for the facility to operate properly.
In this Discussion, you will consider the operations that need to take place in varying HSOs. In addition, you will analyze performance improvement frameworks that might apply to these same HSOs and discuss how frameworks can help to improve efficiency and effectiveness in HSO operations.
Consider the different types of HSOs and how they vary.
Consider the operations that are performed in HSOs and how they might vary between HSOs.
Post a comprehensive response to the following:
Construct a list of at least eight processes and operations specific to healthcare operations management.
Explain why each of the selected processes or operations is critical to the overall performance of the HSO.
Explain whether you think that these processes differ depending on the type of organization. If not, why? Support your response with an example.
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