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Imagine you get a job in a doctor’s office. The secretary that is supposed to orientate you is sick. In the book cabinet you find a binder called: Procedures Manual. In this manual you find instructions regarding your duties for this job.
This should include
Your daily duties (messages, filing, appointment booking)
Your weekly duties
Monthly duties A list of physicians that your doctor refers patients to. (This should include a cardiologist, nephrologist, respirologist, etc.
A list of pharmacies
A list of drug companies and their representatives
Financial section (where the doctor does his banking, petty cash, etc.
OHIP billing instructions and samples Samples of a referral letter
Dress code in the office
A job description
(you can come up with more examples). The more detailed your binder, the more marks you can get.
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